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Terms of Service

Introduction

This document, which may also be referred to as "Terms of Service", "Terms", "User Agreement" or "Agreement" throughout, is a legally binding agreement between individuals, businesses, and organizations (Users) and Lingoia (Lingoia), which may also be referred to as the "Website" or "Web-site" hereafter.

The terms "us", "we", and "ours" may also be used to refer to Lingoia throughout, while the terms "you", "your", "User", and "Visitor", may be used to refer to all users of Website. The terms "Content" and "Contents" are used to refer to any materials made available via Website.

By using our Website you agree that you comply with the terms of this Agreement. You also confirm that you agree to comply with our Privacy Policy.

Gaining access to and using Website

We grant you a nonexclusive non-sub licensable revocable license to access and use our Website strictly in accordance with this Agreement. Your rights under this Agreement are not transferable or assignable and is such transfer shall be void or voidable where appropriate.

This Agreement in no way creates any agency, partnership, joint venture, or employee-employer or franchisor-franchisee relationship between you and us.

We reserve the right to stop (temporarily or for an indefinite period of time) functioning of our Website (e.g. to perform maintenance on our Website). We also reserve the right to alternate our Website:

  1. For technical reasons such as issues with our servers, hardware or software malfunctions, hacker attacks, etc.
  2. To perform updates to our hardware or software for the benefit of our Website and/or user experience.
  3. In any case for legitimate reasons such as objections regarding privacy or legitimate objections regarding the content or maintenance of our Website.
  4. If we decide our Website no longer has commercial reason for continuing operation.
  5. Should any changes of services provided by us occurs.

We do not specifically exclude cases when our Website may be unavailable (temporarily or for an infinite period of time) due to technical or maintenance issues. Our Website is not immune from viruses, hacker attacks, malfunctions of hardware and software, and other unexpected issues that are out of our control.

  1. We do not take responsibility for any issues or harm, including material damage, experienced by Users of our Services due to technical reasons.
  2. We do not take responsibility for any issues or harm experienced by Users of our Services which is caused by Internet or data malfunctions.
  3. We promise to take any feasible actions to resume correct functionality of our Services in the case of any technical or maintenance issues.

All issues and/or costs associated with Internet connections and/or mobile data connection services are the responsibility of the individual User. We advise all Users to clarify the costs of any Internet or data connections before using our Website.

User contents

Users may transmit text, audio (verbal statements) and video information to other Users. By making available any User Content through the Website, you hereby grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit such User Content on, through or by means of the Website and third party websites. This includes the use of said Content for commercial purposes.

We does not claim any ownership rights in any such User Content and nothing in these Agreement will be deemed to restrict any rights that you may have to use and exploit any such User Content. The copyright for all Contents remain in the possession of the User who has provided them.

you acknowledge and agree that you are solely responsible for all User Content that you make available through the Website. Accordingly, you represent and warrant that you either are the sole and exclusive owner of all User Content that you make available through the Website or you have all rights, licenses, consents and releases that are necessary to grant to us the rights in such User Content, as contemplated under the terms of this Agreement.

You represent and warrant that neither the User Content nor your broadcasting or transmittal of the User Content or our use of the User Content (or any portion thereof) on, through or by means of the Website or third party websites will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

The copyright to all other Contents, including graphics, UI design, etc., found on our Website belongs to us.

You agree not to provide any Contents that violate terms of this Agreement and our Rules, the rights of other Users, or may be viewed as obscene or offensive to others.

You agree not to transmit any Content that violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability.

You agree not to promote, advertise, or offer any type of commercial services when using our Website. You agree not to use the Website or Contents for any commercial purpose or the benefit of any third party or in any manner not permitted by these Agreement.

Virtual users and simulators

When necessary, the application can provide videos that simulate a real user. These videos are considered virtual users. These videos will be used to interact with real users of the application. The feature is intended to analyze, improve functionality, and entertain the user. These videos will normally be used when there is no partner available in the application, and not limited to that. Videos can be made available without any information for the user at the time of interaction. Videos can also be used as a reward and prize when performing actions in the application. By using the application, the user agrees with the use of videos that simulate a real user, and his interaction with them. These videos may also be referred to in the application as "User", "Partner", or any word that refers to a real user.

Chat Rules and Regulations do not apply to our simulation videos (virtual users) as this is an application feature.

Malicious User activity

You agree not to do any of the following:

  1. Attempt to probe, scan, or test the vulnerability of any our system or network or breach any security or authentication measures;
  2. Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by us or any of our providers or any other third party (including another User) to protect the Website or Content;
  3. Attempt to access or search the Website or Content or download Content from the Website through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than generally available third party web browsers;
  4. Forge any TCP/IP packet header or any part of the header information in any email posting, or in any way use the Website or Content to send altered, deceptive or false source-identifying information;
  5. Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Website or Content;
  6. Interfere with, or attempt to interfere with, the access of any User, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Website;
  7. Encourage or enable any other individual to do any of the foregoing.

External URLs

  1. We reserve the right to place links to external websites, Internet resources and third party goods on our Website.
  2. We attempt to provide links to respected third party resources only, however, we do not accept responsibility or liability for the content on third party websites, the security of your personal information privacy on such sites, or any actions you may take on external websites. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. You acknowledge and agree that we are not responsible or liable for the availability or accuracy of external websites or resources as well as for the content, products, or services on or available from such websites or resources.

Linking and embedding

You may provide links to our Website and embed it to your websites, applications or other Internet resources provided that:

  1. You do not remove or obscure any portion of our Website by framing or otherwise;
  2. Your application, Internet resource or website does not engage in illegal or pornographic activities;
  3. You cease providing links to our Werbsite as well as embedding our Website immediately upon our request.

Termination of access

  1. Any User who violates our Rules while using our Website, the terms of this Agreement, or provides or distributes Contents as lined out in p.3 of this Agreement, may have access to our Website limited without any notice or obligation (financial or other) including the right for us to use any software, technical, legal, and other means to ensure these terms are met (including, without any limitations, blocking certain IP addresses).
  2. We attempt to notify all Users about any such restrictions, however, are not under obligation to do so.
  3. For temporary access limitations the limitation period are determined by us and may be changed from time to time. You agree that we shall not be liable to you and other Users for any change of ban periods for any kind of violation.
  4. Any and all provisions related to or regarding limitation of liability, disclaimers, and indemnification survive any termination of this Agreement or any termination of your use of our Website.

Abuses and complaints

  1. Any incidents of abuse, violations of the Rules, and/or improper use of your copyright by other Users may be reported via email addresses, contact forms, and other methods of contact as presented on our Website.
  2. Users who attempt to resolve any disputes with other Users of our Website by violating our Rules, terms of this Agreement or Privacy Policy, and/or by taking illegal actions such as inappropriate remarks to other Users are liable to have their access to our Website limited on a temporary or permanent basis, as per p.6 in this Agreement.

Limitation of liability

  1. We are not responsible for any actions taken by our Users while on our Website or for any of the Contents provided by them.
  2. We do not accept any liability resulting from the use of our Website, including liability resulting from lawsuits, penalties, claims, damages, obligations, expenses of any nature and type including direct, indirect, occasional, penalties, and/or losses caused by negligence, service interruption, loss of data, hardware damage due to virus attacks, loss of income, loss of opportunity, waste of office time, breaching of a contract, third party claims, or any other losses that may have been foreseen as those which may be caused due to or during the use of our Website. This liability limitation covers, but is not limited to, transmission of any software or viruses that may harm your hardware, cause malfunctions of mechanical or electrical hardware or of communication lines, other connection issues (such as impossibility of Internet access), unauthorized access, stealing, injury, property damage, operator errors, strikes or force majeure, including, but not limited to liability for loss of income, profits or contracts loss, loss of business, loss of anticipated savings, loss of goodwill, loss of data, loss of office time, and any other loss or damage of any kind.
  3. You agree to protect Lingoia and its collaborators from any and all claims of third parties and any losses and costs incurred from claims resulting from your personal actions while using our Website or due to Contents provided by you.

Amendments

We reserve the right, without any prior notification to you, to amend or change our Rules, Privacy Policy, Refund Policy and this Agreement.

  1. The most recent and up to date copies of the above documents are published on our Website.
  2. Any amendments become active and valid from the moment the amended text is updated on the respective page on our Website.
  3. In some instances we may notify Users of amendments to documents, however, it is the responsibility of the User to regularly check the respective pages for updates.
  4. The Portuguese version of this Terms is the main one in effect.
  5. Should you disagree with any terms outlined in this Agreement, you should stop using our Website with immediate effect. Continuing to use our Website after any amendments come into effect indicate you agree with all changes and the amended terms of this Agreement.

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